Consumer Protection
This section of the SAMA website is dedicated to consumer protection. It aims to inform consumers about their rights and responsibilities when they deal with a licensed bank in the Kingdom of Saudi Arabia.
A full list of the licensed entities is available by clicking on this
link
The content of this section is meant to be informative to consumers of banks and the public in general about the laws and regulations, news and market information concerning banks.
In future planned enhancements of the consumer protection website, we will be including content for finance companies.
* Based on Cabinet Resolution No. (85) dated 1/28/1445 AH, authorities of supervision and control of the insurance sector were transferred to the Insurance Authority. To submit a complaint or follow up on an existing complaint against an insurance company, please visit the Insurance Authority’s website for complaints via the link (here).