The Saudi Arabian Monetary Authority (SAMA) announces the issuance of its decision to suspend the freezing of customer bank accounts for a period of (30) days, according to specific cases. This step comes as a supplement to SAMA's instructions issued regarding organizing the work of financial institutions "remotely" and taking into account the current circumstances.  The current extraordinary situation  resulted in reducing the number of bank branches to a minimum and allocating them to provide only necessary services that are not available to be provided through electronic channels. Preventive and precautionary measures issued by the competent authorities to combat the spread of coronavirus (covid-19).

SAMA has identified the cases in which the above decision applies, which are: the customer's identity has expired, the know your client (kyc) requirements are not met, the account's status changed to a stagnant account because there are no bank movements / transactions on the account, with an emphasis on banks taking into account the facilitation of procedures for renewing cards automated exchange "mada" and credit cards by all available means.