Sama Consumer Protection

SAMA Consumer Protection Department has today launched its new website. Consumers can find information about their rights and responsibilities when dealing with banks in the Kingdom, as well as a form to help consumers escalate their complaint if they are unhappy with how their bank has dealt with the original complaint. The website also has a section with �Frequently Asked Questions� that consumers will find very useful. SAMA Consumer Protection Department welcomes feedback about the new website. General consumer protection feedback is also welcomed and feedback forms are located in the �Contact Us� section.