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In case I face a problem while using an ATM (SPAN card) (Non-payment of the required amount, payment of a portion of the required amount, only a portion of the amount was deposited or the whole amount was not deposited), what entity should I turn to for solving such a problem?

In case my card is withdrawn by an ATM, what should I do?

How can I protect my card against theft by others who may use it for withdrawing from my own account at the bank?

If the ATM card has been lost for any reason, is there a risk that it may be used for carrying out electronic withdrawal transactions or purchase transactions from my account at the bank?

I lost my own ATM card and it was used for carrying out a transaction of cash withdrawal from my account through an ATM, what should I do?

How secure is the use of the debit banking card (Saraf cards)?

Can the PIN of a banking card be changed from anywhere?

If the transaction via a POS terminal was rejected and I paid the value of the commodity, and then I discovered that the amount was debited in my own account, how can I refund my money?

If there occurred an error in the amount of the transaction (either an increase or decrease) which was only detected after having left the shop, whom should I turn to?

Are there any additional fees debited in a customer's account for carrying out cash withdrawal transactions through an ATM or purchase transactions through a POS terminal?

What are the fees charged for fund transfers through "SARIE"? and How long does it take to execute a transfer transaction?

In case of a delay in the transfer, what should you do?

In case of a delay in depositing your monthly salary, what should you do?

If I am not satisfied with the rejection of my claim by the bank, what should I do?

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